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Category:   Device (Printer)  >   JetDirect Vendors:   HPE
HP Jetdirect Printer FTP Service Lets Any Remote User Print
SecurityTracker Alert ID:  1006641
SecurityTracker URL:
CVE Reference:   GENERIC-MAP-NOMATCH   (Links to External Site)
Date:  Apr 24 2003
Impact:   Host/resource access via network
Fix Available:  Yes  Vendor Confirmed:  Yes  

Description:   A security issue was reported in HP Jetdirect printers. Any remote user can print by sending files to the printer's FTP server.

HP reports that a remote user can send files to the printer via FTP. Any file sent to the Jetdirect FTP service will be printed.

HP also notes that because the FTP service provides writable directories to allow this function, some security vulnerability scanners will identify the Jetdirect printers as containing a vulnerable FTP server configuration.

Impact:   Any remote user can print on the printer.
Solution:   The vendor reports that users that want to restrict printing can disable the FTP service by telnetting to the Jetdirect device and typing the following:

ftp-config: 0

This change will not permit you to upgrade firmware via FTP, according to HP. You can update firmware using the HP Download Manager or Web Jetadmin applications.

For more information on Jetdirect security, see:

See the HP advisory in the Source Message for additional information.

Vendor URL: (Links to External Site)
Cause:   Access control error

Message History:   None.

 Source Message Contents

Subject:  Miscellaneous HP and 3rd party HW security bulletins digest

                        HP Support Information Digests

o  Security Bulletin Digest Split

   The security bulletins digest has been split into multiple digests
   based on the operating system (HP-UX, MPE/iX, and HP Secure OS 
   Software for Linux).  You will continue to receive all security
   bulletin digests unless you choose to update your subscriptions.  
   To update your subscriptions, use your browser to access the
   IT Resource Center on the World Wide Web at:

   Under the Maintenance and Support Menu, click on the "more..." link.
   Then use the 'login' link at the left side of the screen to login
   using your IT Resource Center User ID and Password.

   Under the notifications section (near the bottom of the page), select
   Support Information Digests.

   To subscribe or unsubscribe to a specific security bulletin digest, 
   select or unselect the checkbox beside it. Then click the 
   "Update Subscriptions" button at the bottom of the page.

o  IT Resource Center World Wide Web Service

   If you subscribed through the IT Resource Center and would
   like to be REMOVED from this mailing list, access the
   IT Resource Center on the World Wide Web at:

   Login using your IT Resource Center User ID and Password.
   Then select Support Information Digests (located under
   Maintenance and Support).  You may then unsubscribe from the
   appropriate digest.

Digest Name:  daily Miscellaneous HP and 3rd party HW security bulletins digest
    Created:  Wed Apr 23  6:00:07 EDT 2003

Table of Contents:

Document ID      Title
---------------  -----------
HPSBMI0304-004   SSRT3515 Jetdirect ftp service

The documents are listed below.

Document ID:  HPSBMI0304-004
Date Loaded:  20030422
      Title:  SSRT3515 Jetdirect ftp service

Hash: SHA1

 Originally issued: 22 April 2003
 SSRT3515 Jetdirect ftp service

NOTICE: There are no restrictions for distribution of this
Bulletin provided that it remains complete and intact.

The information in the following Security Bulletin should be
acted upon as soon as possible.  Hewlett-Packard Company will
not be liable for any consequences to any customer resulting
from customer's failure to fully implement instructions in this
Security Bulletin as soon as possible.

PROBLEM: Some security scanners generate warnings that the
         Jetdirect ftp directory is writable.

IMPACT: Any file sent to the Jetdirect ftp is printed.

PLATFORM: Any Jetdirect device.

SOLUTION: The ftp service can be disabled if desired.


 A. Background

    Any file sent to the Jetdirect ftp service is printed.
    Because certain ftp directories have write permissions
    some security scanners report errors.

 B. Recommended solution

    If you wish to restrict printing or suppress the security
    scanners warning, the ftp service can be disabled.

    To disable ftp, telnet to the Jetdirect device and type:

       ftp-config: 0

    When this change is made printing via ftp will no longer
    function.  It will also not be possible to update firmware
    via ftp.  The firmware can be updated using the
    HP Download Manager or Web Jetadmin.

    Please refer to the following for more information:

    HP Jetdirect Print Servers - Security Technical Brief

    Upgrading Jetdirect Firmware

    1. Via the HP Download Manager

    2. Via Web Jetadmin

    Making Jetdirect Print Servers Secure on the Network

    Using the HP Jetdirect Embedded Web Server Security Wizard

 C. To subscribe to automatically receive future NEW HP Security
    Bulletins from the HP IT Resource Center via electronic
    mail, do the following:

    Use your browser to get to the HP IT Resource Center page

    Use the 'Login' tab at the left side of the screen to login
    using your ID and password.  Use your existing login or the
    "Register" button at the left to create a login, in order to
    gain access to many areas of the ITRC.  Remember to save the
    User ID assigned to you, and your password.

    In the left most frame select "Maintenance and Support".

    Under the "Notifications" section (near the bottom of
    the page), select "Support Information Digests".

    To -subscribe- to future HP Security Bulletins or other
    Technical Digests, click the check box (in the left column)
    for the appropriate digest and then click the "Update
    Subscriptions" button at the bottom of the page.


    To -review- bulletins already released, select the link
    (in the middle column) for the appropriate digest.

    NOTE: Using your itrc account security bulletins can be
          found here:

    To -gain access- to the Security Patch Matrix, select
    the link for "The Security Bulletins Archive".  (near the
    bottom of the page)  Once in the archive the third link is
    to the current Security Patch Matrix. Updated daily, this
    matrix categorizes security patches by platform/OS release,
    and by bulletin topic.  Security Patch Check completely
    automates the process of reviewing the patch matrix for
    11.XX systems.

    For information on the Security Patch Check tool, see:

    The security patch matrix is also available via anonymous

    On the "Support Information Digest Main" page:
    click on the "HP Security Bulletin Archive".

    The PGP key used to sign this bulletin is available from
    several PGP Public Key servers.  The key identification
    information is:

       HP Security Response Team (Security Bulletin signing only)
       Fingerprint =
         6002 6019 BFC1 BC62 F079 862E E01F 3AFC 2D2A 7D59

    If you have problems locating the key please write to  Please note that this key is
    for signing bulletins only and is not the key returned
    by sending 'get key' to

 D. To report new security vulnerabilities, send email to

    Please encrypt any exploit information using the
    security-alert PGP key, available from your local key
    server, or by sending a message with a -subject- (not body)
    of 'get key' (no quotes) to


(c)Copyright 2003 Hewlett-Packard Company
Hewlett-Packard Company shall not be liable for technical or
editorial errors or omissions contained herein. The information
in this document is subject to change without notice.
Hewlett-Packard Company and the names of HP products referenced
herein are trademarks and/or service marks of Hewlett-Packard
Company.  Other product and company names mentioned herein may be
trademarks and/or service marks of their respective owners.


Version: PGP Personal Security 7.0.3

-----End of Document ID:  HPSBMI0304-004--------------------------------------


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