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Category:  Application (Generic)  >  Cerberus Helpdesk Vendors:  WebGroup Media
Cerberus Helpdesk Input Validation Holes Permit Cross-Site Scripting Attacks
SecurityTracker Alert ID:  1014128
SecurityTracker URL:  http://securitytracker.com/id?1014128
CVE Reference:  CVE-2005-1962 ,  CVE-2005-1963   (Links to External Site)
Updated:  Nov 2 2008
Original Entry Date:  Jun 8 2005
Impact:  Disclosure of authentication information, Disclosure of system information, Disclosure of user information, Execution of arbitrary code via network, Modification of user information
Fix Available:  Yes   Exploit Included:  Yes   Vendor Confirmed:  Yes  
Version(s): 0.97.3 - 2.6.1
Description:  Dedi Dwianto from echo.or.id reported a vulnerability in Cerberus Helpdesk. A remote user can conduct cross-site scripting attacks. A remote user can also determine the installation path.

The software does not properly validate user-supplied input in the 'errorcode' parameter. A remote user can create a specially crafted URL that, when loaded by a target user, will cause arbitrary scripting code to be executed by the target user's browser. The code will originate from the site running the Cerberus Helpdesk software and will run in the security context of that site. As a result, the code will be able to access the target user's cookies (including authentication cookies), if any, associated with the site, access data recently submitted by the target user via web form to the site, or take actions on the site acting as the target user.

A demonstration exploit URL is provided:

http://[target]/cerberus/index.php?errorcode=[Xss]&errorvalue=4&sid=[sessionid]

The input field in 'clients.php?mode=c_view&id=[id]&sid=[id]' is also affected.

A remote user can supply a specially crafted URL to cause the system to disclose the installation path. Some demonstration exploit URLs are provided:

http://[target]/cerberus/reports.php?report=1dudul&sid=f1944ec07b cbab62f52bbd5b00334e75

http://[target]/cerberus/knowledgebase.php?root=1&sid=f215cf14a3c0df908cf8bdf8a99c2a84

http://[target]/cerberus/configuration.php?module=kbas e_comments&sid=f215cf14a3c0df908cf8bdf8a99c2a84

The original advisory is available at:

http://echo.or.id/adv/adv15-theday-2005.txt

Impact:  A remote user can access the target user's cookies (including authentication cookies), if any, associated with the site running the Cerberus Helpdesk software, access data recently submitted by the target user via web form to the site, or take actions on the site acting as the target user.

A remote user can determine the installation path.

Solution:  The vendor has issued a fix for the cross-site scripting vulnerability, available via CVS and planned for inclusion in the next release.

The vendor's discussion of the bug is available at:

http://forum.cerberusweb.com/showthread.php?threadid=5162&goto=newpost

Vendor URL:  www.cerberusweb.com/ (Links to External Site)
Cause:  Access control error, Input validation error
Underlying OS:  Linux (Any), UNIX (Any), Windows (Any)
Reported By:  "Dedi Dwianto" <the_day@echo.or.id>
Message History:   None.


 Source Message Contents

Date:  Tue, 7 Jun 2005 19:44:46 -0500 (CDT)
From:  "Dedi Dwianto" <the_day@echo.or.id>
Subject:  [ECHO_ADV_15$2005] Full path disclosure and XSS in Cerberus

 
 
---------------------------------------------------------------------------
  [ECHO_ADV_15$2005] Full path disclosure and XSS in Cerberus Helpdesk
---------------------------------------------------------------------------
 
Author: Dedi Dwianto
Date: June, 07th 2005
Location: Indonesia, Jakarta
Web: http://echo.or.id/adv/adv15-theday-2005.txt
 
---------------------------------------------------------------------------
 
Affected software description:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Application : Cerberus Helpdesk
version: >0.97.3
url : http://www.cerberusweb.com
Author: WebGroup Media, LLC
Description:
 
Cerberus Helpdesk is script write in php for manage customer support create
by WebGroup Media.Cerberus Helpdesk, handles mission critical e-mail
management
for over 4,000 companies worldwide -- from one-person startups to Fortune
500 giants.
But I Found Vulnarable XSS and FUll Path disclosure for that.
 
---------------------------------------------------------------------------
 
Vulnerabilities:
~~~~~~~~~~~~~~~~
 
A. Full path disclosure
 
     * http://localhost/cerberus/reports.php?report=1[char]&sid=[session id]
 
     ex :
     http://localhost/cerberus/reports.php?report=1dudul&sid=f1944ec07bcbab62f52bbd5b00334e75
 
     Error :
     Cerberus [Errno: 2]:
build_report(/var/www/html/cerberus/includes/reports/):
     failed to open stream: Success in
/var/www/html/cerberus/cerberus-api/reports/cer_Report.class.php at
line 197.
 
 
     * http://localhost/cerberus/knowledgebase.php?root=1&sid=[session id]
 
     ex :
     http://localhost/cerberus/knowledgebase.php?root=1&sid=f215cf14a3c0df908cf8bdf8a99c2a84
 
     Error :
     Fatal error: Allowed memory size of 33554432 bytes exhausted at
(null):0 (tried to allocate 12 bytes) in
     /var/www/html/cerberus/includes/s/functions/error_trapping.php on
line 26
 
    *
http://localhost/cerberus/configuration.php?module=kbase_comments&sid=[session
id]
 
     ex :
     http://localhost/cerberus/configuration.php?module=kbase_comments&sid=f215cf14a3c0df908cf8bd
f8a99c2a84 Error : Fatal error: Allowed memory size of 34603016 bytes exhausted at (null):0 (tried to allocate 110 bytes) in /var/www/html/cerberus/cerberus-api/knowledgebase/cer_KnowledgebaseTree.class.php on line 183 B. Cross Site Scripting / XsS * http://localhost/cerberus/index.php?errorcode=[Xss]&errorvalue=4&sid=[session id] * http://localhost/cerberus/clients.php?mode=c_view&id=[id]&sid=[id] User can input html tag into field and can execute <script>alert('document.cookie')</script> C. Solution Vendor Response : http://forum.cerberusweb.com/showthread.php?threadid=5162&goto=newpost --------------------------------------------------------------------------- Shoutz: ~~~~~~~ ~ y3dips, moby, comex, z3r0byt3, K-159, c-a-s-e, S`to, lirva32, anonymous ~ Lieur Euy , MSR ~ newbie_hacker@yahoogroups.com , ~ #e-c-h-o@DALNET --------------------------------------------------------------------------- Contact: ~~~~~~~~ the_day || echo|staff || the_day[at]echo[dot]or[dot]id Homepage: http://theday.echo.or.id/ -------------------------------- [ EOF ] ---------------------------------- -- thx __ .__ .___ _/ |_| |__ ____ __| _/____ ___.__. \ __\ | \_/ __ \ / __ |\__ \< | | | | | Y \ ___/ / /_/ | / __ \\___ | |__| |___| /\___ >____\____ |(____ / ____| \/ \/_____/ \/ \/\/ http://theday.echo.or.id == Learning By Doing ==


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